Legal rights of withdrawal
You have the right to withdraw your order within 14 days from the date that your order was delivered. You need to send your notification of withdrawal to us in writing (that is, by letter, email or fax). If you want to guarantee that the withdrawal takes place within the given time, you must either send your notification or return the products within 14 days.
The withdrawal must be addressed to:
GLAMIRA UK LTD
1 Fore Street Avenue
EC2Y 9DT London, UK
Consequences of withdrawal:
If the annulment is successful, any goods, services, or monies received by either party shall be returned. If the items are damaged after delivery, the customer must pay compensation. To avoid having to pay compensation for damage, we recommend avoiding reducing the worth of the items in any manner. If you owe any compensation due to damage to the products, it will be deducted from the amount that will be refunded.
The right of withdrawal does not apply to goods mentioned below:
Products that have been produced according to customer specifications or tailored to specific requirements of the customer, goods that are not appropriate for return due to their condition, goods that can be damaged easily, and goods that are subject to expiration.